UDOOR® bathtub frame with installation

Are You Eligible for VAT Relief?

If you have a long-term illness, disability, or are aged 60 or over, you may be entitled to VAT relief when purchasing a UDOOR. Below, we’ve explained who qualifies and how the process works.

Who Qualifies for VAT Relief?

VAT relief applies to individuals who meet the following criteria:

✅ 0% VAT Long-Term Illness or Disability

You may qualify for 0% VAT if you have:

• A physical or mental impairment that significantly affects daily life (e.g., blindness, stroke, Parkinson’s, dementia).
• A long-term illness recognised by medical professionals (e.g., arthritis, diabetes, COPD, ME).
• A terminal illness.

🔹 Please note: If you are over 60 but otherwise in good health, or if your condition is only temporary (such as a broken bone), you won’t be eligible for VAT relief at 0%.

✅ 5% VAT Aged 60 or Over

• If you’re 60 or older, you can benefit from a reduced VAT rate of 5%.

✅ 20% VAT Standard Rate

• If you are under 60 and do not meet the above criteria, the standard VAT rate of 20% applies.

How to Claim VAT Relief

1️⃣ At The Checkout: Tick the relevant VAT rate box when placing your order.
2️⃣ Confirmation on Installation: We will provide a VAT declaration form for you to complete, confirming your eligibility.

💡 We include full installation in our pricing

Examples of Conditions That May Qualify for 0% VAT Relief

Some common medical conditions that may be eligible include:

✔️ Arthritis
✔️ Osteoporosis 

✔️ COPD

✔️ Multiple Sclerosis

✔️ Alzheimer’s 

✔️ Parkinson’s

✔️ Dementia
✔️ Stroke
✔️ Motor Neurone Disease
✔️ Cancer (with lasting physical impairment)

⚠️ If you’re unsure whether you qualify, please consult with your GP or check with HMRC’s VAT relief guidelines.

Need More Information?

For further details on VAT relief, please visit our VAT relief page.
If you have any questions, feel free to contact our customer service team on 0208 089 0880 before placing your order.

📌 By claiming VAT relief, you confirm that you or the person you are buying for meets the eligibility criteria.