Privacy and Cookies Policy
This policy explains how we, UDOOR LTD, office registered at 20-22 Wenlock Road, London, N1 7GU, United Kingdom, use your personal data which you provide to us including when you use our website, www.udoor.co.uk. We take our responsibilities for managing your personal data seriously.
When we say your “personal data” or “personal information” we mean any information that identifies you as a person.
You can read more information about how we process your personal information:
Collecting your personal data – our relationship with you
What we do with your personal information
Sharing your personal information with third parties
Cookies- what are they and how do we use them?
Access to your personal data – your rights and contacting us
Retention of Data
Other Websites
Updates
Collecting your personal data – our relationship with you
You may provide us with personal data in one of the following ways:
(i) contacting us by telephone or in person where you may provide your contact details such as your name, telephone number and email address. You will also be asked to consent to our using your information; or
(ii) contacting us through our website by using one of the options on our website which requires you to provide us with your personal information; or
(iii) contacting us through our social media pages including, but not limited to, Facebook, Instagram, LinkedIn and WhatsApp.
Examples of the personal data we collect include your name, your email address, and any correspondence when you contact us. The collection of this personal data is essential to enable us to perform our contract with you.
One of our team may, in the course of assisting you with a query or when we provide services to you, ask for your consent to use your details for further purposes such as marketing and other promotional activities. When we do this you will be clearly advised and your specific consent will be required before we can use your information for such activities.
What we do with your personal information
Providing our services to you: – we use your personal information to contact you about the goods and services that we are providing to you. Reminders and updates will be sent to you using the contact information that you provide to us. Without your personal contact information it is difficult for us to provide our services to you
Improving our services: – we may analyse your personal information in order to improve our business, our website and customer services.
Marketing: – we may use your personal information to contact you about promotions and other news and information about our business.
Access to your personal data – your rights and contacting us
Access to the personal data we hold on you: You have the right to ask us for a copy of the personal information we hold on you, a “subject access request”. There is no fee for this. However, requesting subsequent copies of such information within an unreasonably short period may be chargeable.
Right to rectify or erase your personal data: You also have the right to have any inaccuracies corrected or removed and in certain circumstances you may ask us to erase your personal data. If you would like us to erase the personal data we hold about you, please get in touch specifying why you would like us to do so.
Right to withdraw consent: If you have given us consent to use your personal details you may withdraw this consent at any time by in**@ud***.uk.
Right to limit processing your data: You may also instruct us to cease processing your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so.
If you have any enquiries and/or wish to exercise any of your rights in this privacy policy please contact us at in**@ud***.uk.
You also have the right to make a complaint about our data processing activities to the Information Commissioner’s Office. Further details can be found at https://ico.org.uk.
Retention of Data
We hold your personal data only for as long as is necessary for the specified purpose. Once you have closed your account with us we will delete all of the information that we hold on you apart from your email address which we will hold on our marketing database. We will also keep invoicing and other accounting records which are necessary to satisfy HMRC.
Other Websites
Our website may have links to other websites. This Privacy Policy only applies to this website. You should therefore read the privacy policies of the other websites when you are using those sites.
Updates
This Privacy Policy is reviewed by us on a regular basis and may be updated from time to time. Please ensure that you are familiar with these changes.