Our engineers have all been provided with PPE, which they put on before you answer the door to them. This includes:
The safety of our customers and staff is of paramount importance to us. We’ve updated our policy and regulations to ensure the prevention of spread of viruses.
We provide all our staff with up-to-date education and training on COVID-19 risk factors and protective behaviours.
We will not perform any visits if either you or your engineer have a fever, cough, difficulty breathing or flu-like symptoms. We cannot visit customers who have an illness which makes them vulnerable to respiratory viruses.
We closely monitor information and guidance from the World Health Organisation, UK government and local authorities and will update our guidelines in accordance with improved.